Our RightStart™ Support services are a pool of resources specifically engineered for colocation clients who require assistance in making a smooth transition into outsourced colocation.

Consultation services

Sit down with our expert colocation team and discuss the myriad of flexible options available to you. Our consultation services are designed to offer assistance and guidance during various stages of your businesses development cycle.

Impartial advice from quick live chat to complete system design.

Equipment migration services

We can move your systems around the globe through our fanstastic and effective partnerships with some of the worlds most respected technology relocation firms. Whether moving from your office to our data centre, or bringing systems in from abroad, we can help.

Exceptional local, national and international migration services.

Racking-and-stacking

If you can't get your own technical team to the data centre, or if you simply do not wish to undertake the racking of equipment yourself, our expert team can handle this labour-intensive task for you.

From delivery right through to basic configuration - we have you covered.

Business continuity & disaster recovery

We can provide immediate access to flexible local work spaces should the worst happen to your current business premises. Our data centre is also able to replicate data off-site for effective disaster recovery, or act as a secondary site to your existing / primary facility.

Hope for the best, plan for the worst - ready-to-go desks and DR options.

System management

If you require assistance in the day-to-day operation and management of your hosted systems, we have a fantastic range of supplier relationships in place that enable us to deliver various management options in line with your own specific software requirements.

Our expert network of support technicians are ready and able to assist.

Dedicated to colocation pathways

We are one of the few data centre operators in the world with clearly defined dedicated server to server colocation pathways. When you are ready to take your hosted service to the next level, we can migrate your physical dedicated server to a colocation rack on a lease agreement.

Move from dedicated to colocation quickly and easily.

Enhanced 24x7 support

If you think you are going to require enhanced access to our Network Operations Centre (NOC) and our dedicated support team, then we can accomodate this for you on a case-by-case basis. We are very flexible with regards to how this is implemented for your business.

Bolster your infrastructure with prioritised support.

Pre-pay remote / intelligent hands

Our pay-as-you-go remote hands is fantastic for those with limited or uncertain requirements, however those who will require more regular intelligent hands on their hardware can consider pre-pay options, with sizable discounts on our usual rates.

Intelligent / remote hands agreements in place from day one.

If you'd like to speak to a member of our team about how RightStart™ Support can help you, then please do not hesitate to get in touch - we're here to help.