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Why Choose Netwise?
Choosing a hosting partner is a critical decision, whatever size your requirements may be. To help make that decision a little easier, here are some of the key reasons why companies and individuals alike decide to entrust their hosted services with Netwise Hosting, at the private NH:DC1 data centre in London, UK.
Mission
Netwise Hosting are committed to reverting the long-standing preconceptions associated with the hosting industry. Our unique mission encapsulates the idea that all businesses should have access to hosted services in the capital - regardless of size or common constraints. SME's should have access to the same enterprise-class technological benefits as large corporate firms, without the crushing financial barriers in place at most London data centres.
- Focus on understanding you and your business
- Flexible, scalable and modular services
- Bringing affordable hosted environments to the capital
- Personable and dependable contact from the word go
Experience
Organic growth over many years has led to the natural development of a deeply experienced team of experts at Netwise Hosting, able to cater for a wide and varied range of requirements across a number of service technologies. The team manage hundreds of servers inside the NH:DC1 facility, with an active focus on delivering speed, security and stability.
- Experience in a wide range of hosting technologies
- Real-world understanding of hosting requirements
- Managing hundreds of servers
- Central focus on Speed, Security and Stability
The wealth of experience available at Netwise Hosting covers not only the efficient operation of your hosted services, but also the rewarding relationships formed with clients through professional, personable bonds that begin from day one. Netwise customers enjoy access to their own experienced personal account manager, who takes an active interest in their clients' needs, working towards building the perfect solution to their every requirement.
Value
Value at Netwise Hosting comes not only from totally unimpeded affordability across the board, but also through the value added in supplementary services, contract flexibility and the widely renowned personable approach to relationships with clients.
- Only the latest brand-name hardware / infrastructure
- Contracts from just 1 month
- Wide range of upgrade options available
- Price match promise and frequent offers / promotions
Netwise Hosting employ only the latest in server-grade hardware and infrastructure technologies, cater for 1 month rolling contracts, and offer an impressive array of upgrade options on all services - all the while maintaining a price match promise, and running regular server offers.
Support
Support is taken very seriously at Netwise Hosting. With a 24x7 support network comprised of a robust online ticketing system and technicians on hand directly via telephone / email, customers can rest assured that any problems are dealt with quickly and efficiently. This is further supported by the constant pro-active monitoring of all core services, and the Netwise Hosting guarantee to replace any hardware in the rare event of a failure.
- 24x7 online / phone / email customer support network
- Hardware replacement guarantee
- Custom support / management options available
Our services are always designed with the customer's interests at heart, meaning supporting services are integrated from conception right through to final deployment. Customers have access to an ever-growing knowledge bank, and can put questions directly to their personal account manager at any time.
Infrastructure
With a private data centre designed, built and operated in-house, NH:DC1 brings to light an enterprise-level Tier 2 hosting environment in London, giving wide and unrestricted access to online service infrastructure within the capital. Having total control over every aspect of the facility means customers deal directly with the data centre operators - a no-fuss approach to hosting.
- Dedicated private data centre in London
- Redundant internet connections
- Active network and infrastructure monitoring
- 99.9% Enterprise-Class Service Level Agreement
NH:DC1 brings together all of the utilities expected of any world-class hosting environment, including redundant, well connected fibre lines, network and infrastructure monitoring, all backed by a 99.9% Service Level Agreement. Read more about our data centre by visiting the Our Data Centre section.
Why Choose Netwise?
Please click here to download a copy of our comprehensive Why Choose Netwise white-paper; a detailed list of our underlying supplementary services.
Features
Server Connectivity
With primary backhaul connected directly to Central London's Harbour Exchange (HEX), and high-speed 10Mbps ports as standard, the Netwise Hosting network offers unsurpassed connectivity on a global scale - delivered through robust, scalable Cisco infrastructure.
Added Value
Netwise Hosting add value to services through a well-refined attitude to flexible, high quality provisioning. By combining the latest in server-grade hardware, rolling contracts from just 1 month and a wide range of upgrade options, absolute value is guaranteed.
Customer Support
Technicians are available around the clock for fast, responsive support - essential for critical server deployments. Fully managed solutions allow for pro-active, live server monitoring, applying fixes and updates where necessary.
